Photo downloader in Elements 2023 not using subfolder format in Organizer Preferences

[bes1008]

I've set "Create Subfolder(s) using" "shot Date (yyyy mmm dd)" in Organizer Preferences (Camera or Card Reader). When APD launcches, that option is not listed in the drop-down list; only 'yyyy mm dd'.  This was working fine in Elements 2022.

[Greg_S.]

What OS are you using? 

Can you show us a screenshot of  your Create Subfolder dropdown menu:

The only suggestion I can offer is to try resetting the default preferences.

[bes1008]

I'm using Windows 10 Pro 22H2.
I did the Restore default settings. No change.

This is APD dialog/dropdown

This is Organizer Preferences

[Greg_S.]

I've never seen this problem before.  What region did you use to install the program?

My only other suggestions are to do a complete uninstall and reinstall of the program (and accept the option to delete the preferences file on the uninstall) or try contacting Adobe support.