Photo Editor won't load

[Sheila22718339etqm]

My photo editor will not load. I have checked in the task manager, no go. I am using Windows 10, and received an update the day before i noted it ceased working. I've been using the Elements program for months now with no issues and now this. i've attached a picture of the program trying to load, it does this for about a minute, then nothing, just stops. I'd appreciate any help with this, thanks.

[Glenn 8675309]

Hold down your left shift key, then click on the icon used to start the editor.  Answer "yes" to the popup about.  See if that works. 

[Sheila22718339etqm]

I wish i could say it worked (it can't ever be that easy right?). Didn't get a pop up, just did the same thing, but thank you for the suggestion!

[Glenn 8675309]

Check this out:  look for the correct answer with a green check mark next to it.

https://community.adobe.com/t5/photoshop-elements-discussions/photo-editor-won-t-load-after-activati...

[Sheila22718339etqm]

Nope, not that either. At this oint, of the usual three responses to a glitch, i havent uninstalled and reinstalled yet. So, i guess i'll give that a shot, if that doesnt work, i'll find an Adobe help chat and see if we can figure this out. I appreciate your tries here a bunch. Sometimes it's the simple stuff that works.

[Glenn 8675309]

https://helpx.adobe.com/download-install.html

Scroll down to the bottom of the page click o nthe blue text below the chat icon.

[centertainer]

Sheila, I tried to re-install and am still having the same problem you are having.  Maggie

[Crystal25099062jqok]

I am having the same issue. Did anything finally end up working for you?

[Sheila25129449z913]

Yes, actually mine was very simple and most definitely operator error lol at some point, i'd forgotten my password so i signed in using facebook. Not the name on the account. Once i reset my password, it began working again. There are many other great suggestions i was given here as well. Just an fyi when i finally got it figured out, i called microsoft, they were very patient with me and walked me through the entire process, even had me completely reload the program. If all else fails that's a route you can go as well maybe. Good luck!

[marissa23648110he78]

Sorry but that is exactly my problem and I would like to try this but i don't know where to sign in. and I haven't forgotten my password for adobe

where did you do this sign in? on th ewebsite or the app itself. I'm totally stuck

[Glenn 8675309]

Find this file, make a new shortcut on your desktop.  Make sure it's the exe file shown- people sometimes selectthe wrong file to make a shortcut.

[pelaird]

See this thread and check for multiple instances of Elements 2022 Editor running.

https://community.adobe.com/t5/photoshop-elements-discussions/adobe-photoshop-elements-editor-won-t-...

pelaird