Photo Editor won't open, Premiere Element 2022

[Meredith220416248p3q]

I bought and downloaded Adobe Premiere Elements 2022 two weeks ago. It worked fine then. Today when I tried to open Photo Editor I've been getting the message "Loading Adobe Photoshop Elements Editor Workspace..." for an hour now. I'm on Windows 11.

[Greg_S.]

Did you purchase Premiere Elements, Photohsop Elements or both?

Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

[Meredith220416248p3q]

Greg, I purchased both. Somehow Photoshop icon disappeared from my desktop. I tried chat yesterday but all I could get were bots, not.a real person. I'll try again. Thanks for replying.

[Greg_S.]

Depending on where in the world you are, Support hours may be limited, particularly over the weekend.  Hopefully, you can contact support by phone today.

[Meredith220416248p3q]

I'm in US.

I called support today. Gave the support person remote access to my computer. He deleted all old Adobe files and reinstalled Photoshop Elements 2022 and Premiere Elements 2022.

Neither progrm works. I'm going to call again tomorrow.

[Meredith220416248p3q]

Both programs have been uninstalled/reinstalled several times over 2 days, and are finally working. Tech support over phone was great.

[Greg_S.]

Thanks for reporting back that Support was able to help you.

[april28192079ugr5]

photo editor wont load on windows programme

[dannac45280178]

I really want a refund for all of my adobe programs that dont work, photoshop 2022 elements does not load, launch or work, neighter does PS 2022. WHAT THE HECK IS GOING ON? I have photos to edit!!!!!!!!!!!!!!!