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photo elements 15 : error 16

New Here ,
Feb 28, 2017 Feb 28, 2017

When I will start Adobe Photoshop Elements 15 it often doesn't open and gives the error 16. The only way to restore error is to install the program again. This error 16 has repeated for the third time now in two weeks. When I online downloaded this program on our Mac OS X 10.11.6 , I also made the available update.

Is there a troubleshooting available ??

798
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Adobe Employee ,
Feb 28, 2017 Feb 28, 2017

Please try out the instructions mentioned in the article Configuration error in Adobe Creative Cloud ​

Let us know if issue still exists.

Thanks,

Anwesha

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New Here ,
Mar 20, 2017 Mar 20, 2017
LATEST

Followed instructions on Creative Cloud. Same error 16.

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