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Photoshop 14 can't use

New Here ,
Jan 14, 2023 Jan 14, 2023

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Have not been able to use my Photoshop 14 for a few years because it says it is installed already on another computer.

The computer installed on was sent to HP for repairs. Could not repair it so it was replaced.

There is no way to UNINSTALL it but is keeping me from using the installed program on this computer.

I have tried to get this resolved several times thru Adobe, but NO LUCK!

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Community Expert ,
Jan 14, 2023 Jan 14, 2023

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Hi Barbara.  You must contact Elements support and only ask them to reset your license activations. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.

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