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Photoshop crashing on startup

New Here ,
Feb 25, 2021 Feb 25, 2021

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been using photoshop for my photography class, after this last update it wont get past the loading preferences part of the load up screen. i have tried restarting it and and downgrading a version, nothing has worked yet. If there is a way i can get this back up and working again that would be great.

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Bug, Crash or freeze, Problem or error

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Adobe Community Professional ,
Feb 25, 2021 Feb 25, 2021

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What OS and version of Elements are you using?

 See if the solutions in this thread help you.

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New Here ,
Feb 25, 2021 Feb 25, 2021

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I was running the latest update, after restarting my laptop it still crashed but finally allowed me to use the last version of photoshop. As for OS im using Windows 10.

The previous version of photoshop works just fine and loads right up, this newest one .22 doesnt get past the loading screen.

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Adobe Community Professional ,
Feb 26, 2021 Feb 26, 2021

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Did you try any of the solutions in the thread I linked?

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