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Photoshop element 2020 impossible à installer sur Mac

New Here ,
Dec 09, 2020 Dec 09, 2020

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Bonjour, j'ai acheté Photoshop elements 2020 et Adobe Première auprès d'Amazon. Je suis le lien qui est envoyé avec le mail de confimation et je commence à télécharger l'application. Le processus de téléchargement s'arrête invariablement à 98%. Photoshop apparaît bien dans mes applications mais ne s'ouvre pas. Faut-il, après l'achat souscrire à un abonnement? Ce n'est pas très clair.

J'ai un MacBook Pro sous Catalina 10.15.7

Merci pour votre aide. 

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Download and install, Mac

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Adobe Community Professional ,
Dec 09, 2020 Dec 09, 2020

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First, I know (almost) nothing about Macs.

 

Elements has a permanent license that you have purchased.  You should have received either a serial number or redemption code from Amazon. If you received a redemption code, look at this article to find out how to redeem the serial number that is required to use the program.

 

Try downloading the program from this link and see if you have the same trouble. 

 

 

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