Photoshop Element 2020 Organizer error message: torn file image in the image display window

Report · Dec 15, 2019

Could anyone please help me with this torn file image I get in the organizer display window after I have edited an image and saved it. The processed image appears in my image library which is on a separate hard disk but I get a torn file image in the organizer. I presume the catalog link has nor been established but can't see how to correct or prevent this from happening every time I save an edited image. Thanks all.

Report · Dec 15, 2019

Moved to the Photoshop Elements forum from the Photoshop forum.

Report · Dec 15, 2019

A torn image in a thumbnail indicates a corrupt file rather than a disconnected one (question mark icon).

Can you open the file from the organizer?

Or directly from the editor?

Which file format? jpeg, psd, tiff?

Report · Dec 15, 2019

I can open it from the editor but I only get a torn file image in organizer. The file is format is psd

Report · Dec 15, 2019

"I can open it from the editor but I only get a torn file image in organizer. The file is format is psd"

Let's check a possible file size issue:

https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

Does the 'update thumbnail' contextual option (right click) help?

It looks like a thumbnail generation issue.

If you delete from catalog and re-import (from files and folders), do you get the same torn icon?

Alternatively, create a new empty catalog and try to import from your drive.

Is this psd file made from a template, does it contain 'layer comps'?

Report · Dec 15, 2019

Thank you for your help. I think I nailed it.

I was leaving the edited image open in Editor and so going over to Organizer I was getting the corrupted file icon and a short brief one-time message saying ----image under editing---

When I tried closing the image first in Editor then reviewing it in Organizer that fixed the problem. Very stupid of me but you live and learn.

Thank you for your help.