Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Photoshop element 2021

New Here ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

Bonjour,

J'essaie d'instaler photoshop element 2021 et Premiere elemeny 2021 sur mon Imac (Big Sur) et le code d'erreur 24 ( privilèges d'administrateur requis pour effectuer l'installation) s'affiche. On me demande un mot de passe que je n'ai pas? Que dois je faire

Merci

TOPICS
Mac, Problem or error

Views

22

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

LATEST

Try contacting Adobe support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.  With your permission, the tech support can take control of your computer and install the program, or at least tell you why you need a password.  The error code that you mention generally indicates that the user has cancelled the installation.  However, I know nothing about Macs so can't offer any better explanation.  Note that Adobe support is only open during normal business hours in Europe.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines