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Photoshop Element 2024: crashing on load even though I have SSE4.2

New Here ,
Jun 02, 2024 Jun 02, 2024

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I can load Organiser but when I try to load Editor it crashes saying it can't find ippcvy8.dll,

When I check Support it says the reason is SSE4.2 is required for latest version.

I am running an intel i7 processor with SSE4.2, still crashes.

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Crash or freeze , Problem or error , Windows

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Mentor ,
Jun 02, 2024 Jun 02, 2024

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A suggestion:

Download, install, and  forget about it, simply leave it alone once you've installed it:  No reason to worry about getting "automatically charged" for anything.

Reboot your computer after you install it. 

https://creativecloud.adobe.com/apps/download/creative-cloud

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New Here ,
Jun 03, 2024 Jun 03, 2024

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Eh?

 

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Community Expert ,
Jun 03, 2024 Jun 03, 2024

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@Glenn 8675309 

I think you replied to the wrong thread.

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Mentor ,
Jun 03, 2024 Jun 03, 2024

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LATEST

Nope.   Sometimes installing adobe CC for desktop fixes weird things.

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Community Expert ,
Jun 03, 2024 Jun 03, 2024

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You may want to go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.ed.

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Community Expert ,
Jun 03, 2024 Jun 03, 2024

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