Photoshop Elements 10 - Application has requested the runtime to terminate it in an unusual way

[kathya36320880]

When using photoshop elements 10, it opens and then the message "Application has requested the runtime to terminate it in an unusual way" appears. It then shuts down. How can I fix this?

[Greg_S.]

Try deleting the preferences file. 

Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

If that doesn't work, you may have to uninstall/reinstall the program.