This week my Photoshop Elements 11 stopped working. When I open the program, the drop down menus ("File, Edit...), drop down with blank columns (containing no words--all of the drop downs are blank!!!). When I try to click on the black space with no words (where "new" might be) the system crashes giving me the following message:
"Adobe Photoshop Elements 11 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I have a laptop that originally had a Windows 7 operating system, and I upgraded it to Windows 10 back in July 2016.
I called Adobe customer support this morning, and was told they can't help me over the phone and directed me to this forum. They also told me I should just by a new Photoshop Elements. This is not acceptable to me. I already purchased my current program, and it was working just fine last week.
Please help me fix this problem.
Thank you in advance.
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