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PhotoShop Elements 12 after MAC Update

New Here ,
Dec 30, 2018 Dec 30, 2018

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I installed the resent MAC update yesterday and now my Elements 12 is not working.  I can open it but everytime I try to move the window or click on the tool bar is closes. 

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correct answers 1 Correct answer

Community Expert , Dec 30, 2018 Dec 30, 2018

Owners of old programs simply have problems with new Mac operating systems... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

If an existing

...

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Community Expert ,
Dec 30, 2018 Dec 30, 2018

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Owners of old programs simply have problems with new Mac operating systems... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

If an existing install is made unusable by a Mac operating system upgrade work through the below steps

-https://www.businessinsider.com/apple-macos-mojave-apps-compability-fix-2018-10

-https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

-https://helpx.adobe.com/x-productkb/global/install-or-run-applications-new.html

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New Here ,
Feb 19, 2019 Feb 19, 2019

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yay... your option 1 worked a treat !!!

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New Here ,
Jun 22, 2023 Jun 22, 2023

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Could you kindly let me know what option 1 is? I clicked on all links but it does not lead me to answer for the problem that Elements does not work after a Mac update. Thanks!

 

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Mentor ,
Jun 22, 2023 Jun 22, 2023

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What os?

What version of PSE?

More than likely after you updated your computer you killed the old version of PSE.    That's because of Apple killing off 32 bit programs a year or two ago.

 

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LEGEND ,
Jun 22, 2023 Jun 22, 2023

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There might have been a fix for Elements 12 and Mojave, but for Catalina, Big Sur, Monterey and Ventura, old apps are dead forever. Apple don't want people to run old apps, so they block them, so we can all pay for upgrades to the latest and greatest. It's all part of the Joy Of Mac!

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New Here ,
Jun 23, 2023 Jun 23, 2023

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Thanks for your response. It would help if Mac warns users of certain apps to check if an update will likely kill the app. 

 

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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quote

It would help if Mac warns users of certain apps to check if an update will likely kill the app. 

By @Arita30655073y18q


That would best be posted on an Apple forum. Adobe has no control over that.

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New Here ,
Jun 23, 2023 Jun 23, 2023

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A few years ago I had to buy a new version of photoshop when I updated to Monterey. The latest update killed that version of photoshop, so it's a repatitive story it seems. Very annoying, and I wonder why nothing has been done about it. So many visual artists have Macs... cannot imagine they buy new software everytime the mac needs an update. 

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LEGEND ,
Jun 23, 2023 Jun 23, 2023

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Visual artists with subscription Creative Cloud subscriptions don't buy updates - they are included in the subscription... Photoshop Elements, yes, may need to buy updates often if you keep updating macOS. 

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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quote

A few years ago I had to buy a new version of photoshop when I updated to Monterey. The latest update killed that version of photoshop, 

By @Arita30655073y18q


Photoshop Elements which worked on Monterey should still work on Ventura, if that's what you just upgraded to.

We'll need more info, including version numbers, to troubleshoot further.

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