Photoshop elements 12 asking for serial number each time I launch the program

[carinad29508469]

I bought the Adobe Photoshop Elements 12 many years ago in Costco. In October 2018 started to ask me to sign in and enter the serial number as if it is a trial copy. This happens when I launch the application. It is not a big deal to enter the serial number but annoying and I would like to have it resolved. I am in a laptop running Windows 7 Professional. Does anyone else have this same issue?. TIA.

[Peru Bob]

I know this is for CC, but I wonder if it might fix your problem:

Adobe apps need to store and retrieve license information on your computer. Occasionally, an app is unable to store or retrieve this information because of issues in the license storage on your computer.
Follow the steps described below to resolve this issue.

Windows

• Open Services manager (press the Start key and type Services).

• In the list of Services, right-click on Credential Manager.

• Click Restart.

  

from here:

Adobe Creative Cloud signs you out or asks you to sign in repeatedly