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Photoshop Elements 13: Photo Downloader Won't Detect Nikon D3300 Camera

New Here ,
Aug 25, 2020 Aug 25, 2020

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I am trying to import photos from my Nikon D3300 DSLR camera using Photoshop 13's Photo Downloader on a MacBook (system info provided below). However, the Photo Downloader will not detect my device no matter how many times I refresh the list. The camera is connected to the MacBook via USB cable/port. I was able to import photos from my camera using PS 13 in late 2017/early 2018; this is the first time I've attempted it since.


Do you know what might have caused this? Is there a way to fix it?


Elements Organizer
Core Version: 13.1 (20150130.m.66724)
Language Version: 13.1 (20150130.m.66724)

Current Catalog:
Catalog Name: My Catalog
Catalog Location: /Volumes/Seagate Backup Plus Drive/My Catalog/
Catalog Size: 46.40MB
Catalog Cache Size: 555.20MB

Operating System Name: Mac OS X
Operating System Version: 10.14.6
System Architecture: Intel CPU Family:6 Model:69 Stepping:1 with MMX, SSE Integer, SSE FP, SSE2
Built-in Memory: 8.00GB
Free Memory: 2.00GB

Important Drivers / Plug-ins / Libraries:
Apple QuickTime Version: 7.73
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed

Import and export, Mac, Problem or error







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