I am new to Mac. two weeks ago Adobe upgraded my Windows version of 'Photoshop Elements 13' to Mac version and gave me a new serial number. I installed the software and got a message 'Installation Complete'. When I click 'Launch Now' I am told to sign in, when I try I am told I am not connected to the Internet when I am connected. Elements Organiser will run, the first time it does it gives me a messge 'Adode Sign-In disabled in Elements. Elements Editor will Not. Can anyone help me undisable Sign-In problem. Please.
Thank you Greg_S. I have gone down through the article but still no resolution. John
Many thanks for your suggestion. I have been in contact with Adobe.com on 4 occasions to no avail.
At this point i have to consider it a lost cause and my only options appear to be the upgrade of machine and software.
Thanks very much to everyone for their assistance.
If your new Mac machine has the Monterey OS, Elements 13 will probably not work.