Photoshop elements 14.1 Freeze

New Here ,
Oct 07, 2021 Oct 07, 2021

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Hi, 

 

I have been using Photoshop elements 14.1 until earlier this year. It suddenly stopped working after I updated my OS. It freezes everytime i try and open a New file and cant edit old ones either.

 

Any suggestions as to what I should do?

 

Also, nearly got spammed by **scam email address**@outlook.com . Is that even a real support address?

 

Which is the latest adobe I can buy and will the old one stop giving me trouble once I update to the new one?

 

Thanks

TOPICS
Crash or freeze , Mac , Performance , Problem or error

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Adobe Employee ,
Oct 14, 2021 Oct 14, 2021

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Hi there,

Sorry to hear about the app freezing. Also, that's not a support email address from Adobe. You may get the latest version of Photoshop Elements which is 2022 from here: https://www.adobe.com/products/photoshop-elements.html

Regards,
Sahil

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Advisor ,
Oct 14, 2021 Oct 14, 2021

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LATEST

NOTHING, EVER,  from adobe will be from outlook.com.  

Scammers join, cruise the forum, and jump on the unsuspecting-- often wanting your login and password "to verify" your account. 

I also see mac tagged in your request: if you have updated to the latest mac OS you are simply SOL- and will need to purchase the latest version of PSE.

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