Photoshop Elements 14 Inoperable

[rgreenip]

Whenever I either open a file or create a new image file, Nothing happens.  I see no images and nothing appears to be loaded.  If I click around more, the program crashes.  I am operating in Windows 7.

[rizalr35934733]

Filter

[rgreenip]

Not helpful

[99jon]

Try deleting the saved prefs.

Launch the Editor and from the menu go to:

Edit >> Preferences >> General

Click the button to reset preferences on next launch

Quit Elements and re-start the application.

Let us know if that makes any difference.

[rgreenip]

Actually, there was a 14.1 update today that resolved the issue.  Weird timing.

[MichelBParis]

rgreenip  wrote

Actually, there was a 14.1 update today that resolved the issue.  Weird timing.

Released today?

You are kidding?

[rgreenip]

Not kidding.  Weird, huh?  It's possible that the download from the Adobe website wasn't the latest version (I uninstalled, downloaded and reinstalled yesterday), which might prompt the install today but prior to my uninstall, I checked for updates and I had the latest version.

[MichelBParis]

The Photoshop Elements 14.1 was released on December 15 2015.