Photoshop Elements 14

[anniek69076914]

I recently spoke to custumer service about my serial number and managed to get it sorted. Yet when I go to install photoshop. It begins to install and then just stops. A message pops up saying installation error and gives me a list of options which are restart your computer, exit all applications and close the window and launch installion again. All of which I have carried out with no results just the same message.

[hatstead]

Try installing with your antivirus program temporarily disabled. Be sure to turn it back on upon completion.

[anniek69076914]

Thanks for your advice but unfortunately it hasn't worked

[arshla jindal]

Hi Annie,

We regret the inconvenience.

You are requested to please post the screenshot of error message that appears to assist you further.

Thanks,

Arshla