Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Photoshop Elements 14

New Here ,
Jun 21, 2018 Jun 21, 2018

Hi all,

I have been using this successfully for some time but in the last couple of days, I get the error message "could not complete request because active layer is empty" followed by "could not complete command because there is not enough memory".

My PC has enough memory so I am at a loss after uninstalling and reinstalling the same problem arises. Any ideas?

Philr56971169

195
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 21, 2018 Jun 21, 2018

A lot of customers have been experiencing this problem and it looks like it is caused by the latest Microsoft update for the Windows operating system.

In those circumstances it seems necessary to create a new file in the registry and to enter a memory (RAM) value manually.

Error: An integer between 50 and 8 is required | Elements | Windows 10

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 22, 2018 Jun 22, 2018
LATEST

Thanks 99jon,

I tried but failed. My system is only 4GB, it is a few years old. I adjusted to the fact I was dealing with P.E.14 and allowed for an adjusted RAM of 4GB.

Cheers.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines