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Photoshop elements 15 licenses

New Here ,
Apr 06, 2020 Apr 06, 2020

I just replaced my two older desktops with new Windows 10 models - one of the older ones worked and the other didn't.  I recycled them both. 

 

The older ones had Photoshop Elements 15 on each - I loaded the program on my new desktops but am told that I have used the maximum of 2 licenses and must deactivate the older ones to use the program on my new computers.  How to deactivate from the older computers I no longer have. - can I manage this online somehow?  

 

Any help would be greatly appreciated.  Thanks.

TOPICS
How to , Problem or error , Windows
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Community Expert ,
Apr 06, 2020 Apr 06, 2020

Please post Photoshop Elements related queries over at 

http://forums.adobe.com/community/photoshop_elements

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Community Expert ,
Apr 06, 2020 Apr 06, 2020

Moved to the Photoshop Elements forum, from the Photoshop forum.

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New Here ,
Apr 06, 2020 Apr 06, 2020

Thanks Chuck,  Manamok

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Advocate ,
Apr 06, 2020 Apr 06, 2020
LATEST

Sign into Adobe Help Center and click the Chat icon in lower right of your screen.  Be very clear that you only need your activations reset or you could wind up waiting hours for a technical support Swami.

CC users can manage activations themselves from their Adobe account pages, unfortunately Elements users can not.

 

 

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