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Photoshop Elements 15 No Activated Devices, still won't let me use it

New Here ,
Oct 10, 2025 Oct 10, 2025

I purchased and registered a copy of Photoshop Elements 15.  I have entered the serial number from my Adobe account.  When I try to use the software it give me the below error.  

gurn3_0-1760134037505.png

But when I check my activated devices, I have NONE.

gurn3_1-1760134076161.png

 

How can I resolve this?  Please help.

gurn3

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Valorous Hero ,
Oct 10, 2025 Oct 10, 2025
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Here is the bad news:  You can probably forget about ever using your version ever again.  Adone can no longer reset activations.

Activated devices only  applies to things you subscribe to:  Photoshop (PSE's big brother) for example.   Your second image shows you do not subcribe to anything.  Activated devices have nothing to do with pse.

You need to start the editor on a device you have it installed on and the log out of it.

IF YOU CAN'T DO THAT FOR WHATEVER REASON:  Then you are pretty much out of luck, and options, for ever using PSE ever again.

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