Photoshop Elements 15 Organizer crashed when importing pictures - now they are gone!

[feuchtinger]

I downloaded Photoshop Elements 15 and Premiere 15 today, and had the organizer import my 25.000 pictures from my NAS drive. Guess what - Elements crashed, and now all the 25.000 pictures from my Buffalo NAS have disapperared!

Any clue what happened and what I can do to recover them?

thanks a lot!

Stefan

Dell XPS15 32G RAM Windows 10

[Peru Bob]

feuchtinger wrote:

what I can do to recover them?

Do you have a backup?

Are they in the recycle bin?

[shraddhaj3923389]

Hi,

Apology for the inconvenience caused.

Please share the crash dump. Images should not get deleted from original location.

Do you have a backup or can find files in recycle Bin as asked by Bob, Please provide information to help in resolving this issue.

Thanks,Shraddha