Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Photoshop elements 15 pop-up prevents me from using the applcation

Guest
Feb 28, 2017 Feb 28, 2017

I recently bought Photoshop Elements 15 and every time I open a photo in the raw, a notice pops up prompting me to use Lightroom CC. My only option is to click it and when I do, it takes me to the website to make a purchase. I cannot remove this annoying popup and cannot edit my photos once it has appeared and  have to force quit the application just to do other things on my computer. I have attached a screen shot of what is happening.

I purchased this application about 3 months ago and it does not expire for several more years, but, at the moment, I cannot se it.Screen Shot 2017-02-28 at 2.28.15 PM.png

215
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 28, 2017 Feb 28, 2017

You need to click on Continue in Photoshop Elements to open the raw files in ACR dialog.

Thanks,

Anwesha

Translate
Community Expert ,
Feb 28, 2017 Feb 28, 2017

Are you clicking on "continue in Photoshop Elements?"

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 28, 2017 Feb 28, 2017
LATEST

You need to click on Continue in Photoshop Elements to open the raw files in ACR dialog.

Thanks,

Anwesha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines