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Photoshop Elements 15 printing problem

New Here ,
Apr 03, 2019 Apr 03, 2019

When trying to print from Editor, an error message appears that it cannot connect unless I select a printer.   However, I can print OK from the Organizer.  How do I fix this issue as I do not know how to select a printer?

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Community Expert ,
Apr 03, 2019 Apr 03, 2019

robp22037511  wrote

When trying to print from Editor, an error message appears that it cannot connect unless I select a printer.   However, I can print OK from the Organizer.  How do I fix this issue as I do not know how to select a printer?

See if this helps:

Open Editor in Expert tab

Go to Edit menu>Preferences>General and look for this:

Preferences_2.JPG

Click to reset and reboot the computer.

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New Here ,
Apr 04, 2019 Apr 04, 2019

Tried all the suggestions, yours and others. Still have the same problem. I guess I'll just have to switch to organizer when I want to print. Thanks for trying to help.

Regards

Rob

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Community Expert ,
Apr 04, 2019 Apr 04, 2019

robp22037511  wrote

Tried all the suggestions, yours and others. Still have the same problem.  I guess I'll just have to switch to organizer when I want to print. Thanks for trying to help.

Regards

Rob

One other suggestion is to make sure that you have the latest driver for your printer. Check on the manufacturer's web site.

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New Here ,
Apr 05, 2019 Apr 05, 2019
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Will do.

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Adobe Employee ,
Apr 04, 2019 Apr 04, 2019

Hello,

Apart from the solution mentioned by hatstead, please also try reconnecting your printer to see if it helps.

Thanks,

Medha

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Adobe Employee ,
Apr 04, 2019 Apr 04, 2019

Hi robp,

Thanks for posting in Adobe forum.

I understand you are facing issue with Adobe Elements.

Could you please follow the following steps :

  • Open Welcome Screen Of Adobe Photoshop Elements
  • Click "Adobe Photoshop Editor" & Hold (Ctrl + Alt + Shift) keys & do not leave them until you get the message below.
  • Click "Yes"
  • It will Open Adobe Photoshop Elements Editor.
  • Restart Adobe Photoshop Elements & check it.

Reset Print Settings.JPG

Hope this works

Thanks

Regards

Dhananjay

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