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photoshop elements 15 wont read camera raw files even with update

New Here ,
Dec 11, 2020 Dec 11, 2020

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I just bought a Canon 6D mark II camera and although it is suppose to be accepted with elements, especially because my updates are all up to date, it keeps saying I still need an update. I tried downloading an adobe dng converter but that didn't do anything. I shouldn't have to even convert anything and I'm at a loss as to what to do. Can someone please help me figure out how to open my photos in camera raw so I can edit them?? Thank you 

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correct answers 1 Correct answer

Enthusiast , Dec 11, 2020 Dec 11, 2020
The canon 6D Mk II needs ACR 9.12. Elements 15 shiped with ACR 9.6 and is compatible with ACR through v9.10. You'll need to upgrade your PSE or use the DNG converter.CameraRaw image filename extensionCamera matching profile availableMinimum Camera Raw plug-in version requiredMinimum Lightroom version requiredMinimum Lightroom Classic version requiredMinimum Lightroom Perpetual version requiredEOS 6DCR2Yes7.31.04.34.3EOS 6D Mark IICR2Yes9.121.02015.126.12Camera Raw-compatible Adobe applicationsDownload the DNG Converter...

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Enthusiast ,
Dec 11, 2020 Dec 11, 2020

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The canon 6D Mk II needs ACR 9.12. Elements 15 shiped with ACR 9.6 and is compatible with ACR through v9.10. You'll need to upgrade your PSE or use the DNG converter.

Camera

Raw image filename extension

Camera matching profile available

Minimum Camera Raw plug-in version required

Minimum Lightroom version required

Minimum Lightroom Classic version required

Minimum Lightroom Perpetual version required

EOS 6D

CR2

Yes

7.3

1.0

4.3

4.3

EOS 6D Mark II

CR2

Yes

9.12

1.0

2015.12

6.12

Camera Raw-compatible Adobe applications

Download the DNG Converter

 

Walter in Davie, FL

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New Here ,
Dec 13, 2020 Dec 13, 2020

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Thank you so much for the feedback!

 

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