Photoshop Elements 2018 crashes after updating Camera Raw

[davidglev]

Just purchased Elements 2018 tonight. Installed it and it started up just fine. Then I updated the program, the only update was to camera raw, to version 10.1. After I did this update, Elements 2018 stops working every time when I start it up. I did the installation process twice. After it crashed the first time I removed the program completely, reinstalled it, and it worked. Then I again updated camera raw to 10.1 and, again, when I restarted the program it crashed.

Any help would be appreciated.

[Little_Pale_Face]

Hi,

Which operating system are you running on?

Is it the organizer, editor or both that crash?

Does it always crash on load or when you open a JPG?

I think there is a problem with Camera Raw 10.1 and suspect that we may see version 10.2 coming along. If you don't actually need ACR 10.1, I suggest that you reinstall the basic system and wait for 10.2.

Brian

[davidglev]

Thanks for your reply. I'm running the most recent version of Windows 10 Pro x64, it's on auto-update so it has all the most recent updates installed as well. It crashes on load, never even get to load any files. It only crashes when I start Photo Editor, not Organizer or Video Editor.