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Greetings, whilst downloading the following "blue screen" appeared with message "PC ran into a probelm" / System Service Exception / wcifs.sys
The download is incomplete, payment when off.
Help? / thanks (Johan, South Africa)
Try using the direct download link and validate with your serial number:
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Try using the direct download link and validate with your serial number:
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Many thanks, got the download to a point - now seeking the product code.... I bought it online from the Microsoft Store, now I can't seem to find the code. Any suggestions?
Johan
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If you bought from Microsoft, I think you need to ask Microsoft
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Hi,
There appears to be a problem when the PC is using Avast antivirus software. If you are using Avast, suggest you disable it temporarily.
Brian
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Hi Brian, Hope you are well. FREE Avast can for sure cause problems.
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Hi Jon,
I'm still trying to get up to speed again - a lot to catch up on - saw the other thread about Avast and BSOD so thought I would mention it here.
Brian
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The download link I provided will not be valid for a purchase from the Windows store. Microsoft delivers the product as a contents package; so you will need to uninstall and then download again from your purchases. Alternatively ask Microsoft for a refund and purchase directly from Adobe.
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