Photoshop Elements 2018 download "PC problem..."

[johanm37786738]

Greetings, whilst downloading the following "blue screen" appeared with message "PC ran into a probelm" / System Service Exception / wcifs.sys

The download is incomplete, payment when off.

Help? / thanks (Johan, South Africa)

[99jon · Accepted solution]

Try using the direct download link and validate with your serial number:

Download Photoshop Elements | 2018, 15, and 14

[johanm37786738]

Many thanks, got the download to a point - now seeking the product code.... I bought it online from the Microsoft Store, now I can't seem to find the code. Any suggestions?

Johan

[John T Smith]

If you bought from Microsoft, I think you need to ask Microsoft

[Little_Pale_Face]

Hi,

There appears to be a problem when the PC is using Avast antivirus software. If you are using Avast, suggest you disable it temporarily.

Brian

[99jon]

Hi Brian, Hope you are well. FREE Avast can for sure cause problems.

[Little_Pale_Face]

Hi Jon,

I'm still trying to get up to speed again - a lot to catch up on - saw the other thread about Avast and BSOD so thought I would mention it here.

Brian

[99jon]

The download link I provided will not be valid for a purchase from the Windows store. Microsoft delivers the product as a contents package; so you will need to uninstall and then download again from your purchases. Alternatively ask Microsoft for a refund and purchase directly from Adobe.