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Photoshop Elements 2018 install hangs

Guest
Oct 24, 2017 Oct 24, 2017

I have downloaded the on-line version of PSE 2018 for Windows 10. The install hangs at "Please wait while the downloaded files are extracted". An empty files folder is created but that's it. The installer goes unresponsive. I have plenty of free space and have rebooted so no other programs are running. Any ideas please?

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correct answers 1 Correct answer

Adobe Employee , Oct 24, 2017 Oct 24, 2017

Please try downloading PSE2018 from Download Photoshop Elements | 2018, 15, 14, 13, 12, 11, 10

Also update Adobe Application Manager once before installing PSE 2018. You can update AAM from Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

Thanks,

Anwesha

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Adobe Employee ,
Oct 24, 2017 Oct 24, 2017

Please try downloading PSE2018 from Download Photoshop Elements | 2018, 15, 14, 13, 12, 11, 10

Also update Adobe Application Manager once before installing PSE 2018. You can update AAM from Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

Thanks,

Anwesha

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Guest
Oct 25, 2017 Oct 25, 2017
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This worked OK. The file I downloaded from in-download.com was corrupt.

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