• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop Elements 2018 serial displayed in adobe account is invalid

New Here ,
Apr 21, 2023 Apr 21, 2023

Copy link to clipboard

Copied

Hey!

A few years ago, I bought Photoshop Elements 2018 and since then it's been running on my PC without problems. Now however, it wants me to reenter my serial number and when I enter the one that I can find in my adobe account in the products tab, it tells me that this one is invalid.

I also can't find a way to contact a real human at adobe.
What can I do to fix this problem?

 

Cheers

TOPICS
Windows

Views

221

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 21, 2023 Apr 21, 2023

Copy link to clipboard

Copied

Moved to the Photoshop Elements forum from Photoshop ecosystem

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 21, 2023 Apr 21, 2023

Copy link to clipboard

Copied

LATEST

See this FAQ.

 

If that doesn't resolve your issue, try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines