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Photoshop Elements 2018 serial displayed in adobe account is invalid

New Here ,
Apr 21, 2023 Apr 21, 2023

Hey!

A few years ago, I bought Photoshop Elements 2018 and since then it's been running on my PC without problems. Now however, it wants me to reenter my serial number and when I enter the one that I can find in my adobe account in the products tab, it tells me that this one is invalid.

I also can't find a way to contact a real human at adobe.
What can I do to fix this problem?

 

Cheers

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Community Expert ,
Apr 21, 2023 Apr 21, 2023

Moved to the Photoshop Elements forum from Photoshop ecosystem

 

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Community Expert ,
Apr 21, 2023 Apr 21, 2023
LATEST

See this FAQ.

 

If that doesn't resolve your issue, try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.

 

 

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