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When I select photoshop elements from the initial splash screen I get the following error message and the process then hangs.and I am unable to use the software:
The procedure entry point cannot be found_crtCreateSymbolicLinkW could not be located in the dynamic link library C:\windows\system32\MSVCP110.DLL
I ran a windows system file check and it found no errors so I have no idea. Any thoughts welcome please ?
Adobe keep trying to get me to update to 2019 version but Im happy with this one (14)
Message was edited by: Akash Sharma
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Hi Ians,
Sorry that you're getting an error message "The procedure entry point cannot be found_crtCreateSymbolicLinkW could not be located in the dynamic link library C:\windows\system32\MSVCP110.DLL" while opening Photoshop Elements 2019.
This is a similar old post related to Photoshop but the solution does works for Photoshop Elements: "can`t find accespoint to proces _crtCreateSymbolicLinkW in DLL-file C:\WINDOWS\SYSTEM32\MSVCP110.dl...
Could you please checkout the solution mentioned and let us know if that helps?
Thanks,
Akash
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Hmmmm if only yourvsupport function had read and understood the question
they might have been able to help
As it is I have at the moment removed the non functioning software in
preparation to use one of the freeware packages available
Very disappointing
Ian
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