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Photoshop Elements 2019 will not install

New Here ,
Nov 03, 2021 Nov 03, 2021

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Hello, I am trying to re-install Photoshop Elements and Premiere Elements 2019 (which I paid for after upgrading from 2018) onto a different drive on my computer. It's the same Windows computer that I had Elements on before. There is no difference in it whatsoever. When I click to launch the install I keep getting an error message saying that my browser or operating system is no longer supported and that I might have to install the latest updates to my operating system. My OS is up to date. I even changed my default browser to MS Edge (which I detest) in order to make this happen. I continue to get the same message. I'm beyond frustrated that I can't continue to use a product that I paid for. I don't use it very much and it has done just fine for me. I certainly don't need to pay for the new version when this one is good enough and was working fine before. Please help! Thank you!

 

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Download and install , How to , Problem or error , Windows

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Guru ,
Nov 03, 2021 Nov 03, 2021

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download the creative cloud app and install it, the forget aboutthe app.
 do that, the you can install it just fine. 

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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New Here ,
Oct 17, 2024 Oct 17, 2024

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No you can't. Just tried it.  Same response as before re browser upgrade.

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Community Expert ,
Oct 17, 2024 Oct 17, 2024

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See if this possted solution helps you.

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