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Photoshop Elements 2019 (Windows) text tool crashes

New Here ,
Jun 09, 2021 Jun 09, 2021

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I have been having trouble lately with my text tool in PS Elements 2019.

It's running on Windows 10.

I recently designed a memory book for my Dad who has Alzheimers. I was able to design over 100 pages with photos and text no problem.

Suddenly, two weeks after completion, every time I launch the text tool Elements crashes.

I've restarted the computer, deleted a bunch of fonts, changed preferences to only have small font display ticked off (no other type tool preferences selected), restarted the program, uninstalled and reinstalled the program, and still no luck.

Any ideas?

TOPICS
Crash or freeze, Problem or error, Windows

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correct answers 1 Correct answer

New Here , Jun 10, 2021 Jun 10, 2021
There was no pop up, so that did not work.In the related conversations below I did find a solution that worked despite the original poster being on PS11 and my using PS19.#3 solution at the following link helped me out.Thanks.https://helpx.adobe.com/photoshop-elements/kb/elements-text-tool-error.html

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Advocate ,
Jun 09, 2021 Jun 09, 2021

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WITH THE PROGRAM CLOSED: Hold down your left shift key, then use the icon you normal use to start the program... choose yes when the pop up appears.   let me know how it goes. 

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New Here ,
Jun 10, 2021 Jun 10, 2021

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There was no pop up, so that did not work.

In the related conversations below I did find a solution that worked despite the original poster being on PS11 and my using PS19.

#3 solution at the following link helped me out.

Thanks.

https://helpx.adobe.com/photoshop-elements/kb/elements-text-tool-error.html

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