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Hello, I am new to forums so I apologize if I am posting this in the wrong area. Anyways the issue that I am having is that if I have both programs installed, one will not open. For example, I have both Photoshop Elements and Premier Elements installed on my computer, Elements opens and works fine but Photoshop will not open at all. I have tried uninstalling both programs and re-installing. This has happened for both programs before, I can only get one to work at a time. I have attached a photo of what it looks like when I attempt to open Photoshop. It will act like it is going to open and then it will not. Also, after I download Premier Elements, the Photoshop logo disappears from the shortcut on my desktop. All suggestions are appreciated.
Can you check that the application is installed? Go to:
C:\Program Files\Adobe\Photoshop Elements 2019
Inside the Photoshop Elements 2019 folder scroll down to the items beginning with P
If you can find PhotoshopElementsEditor (the application) try double-clicking to launch or right-click and choose Run as administrator. If the editor launches correctly you can right-click on the taskbar icon and choose pin to taskbar which would let you launch it directly in future.
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Did both the apps (Photoshop Elements & Premiere Elements) install successfully for you?
Please follow the steps to check & let me know if the app launch for you from the below location
%programfiles%\Adobe\Photoshop Elements 2019\PhotoshopElementsEditor.exe
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Can you check that the application is installed? Go to:
C:\Program Files\Adobe\Photoshop Elements 2019
Inside the Photoshop Elements 2019 folder scroll down to the items beginning with P
If you can find PhotoshopElementsEditor (the application) try double-clicking to launch or right-click and choose Run as administrator. If the editor launches correctly you can right-click on the taskbar icon and choose pin to taskbar which would let you launch it directly in future.