When I want to make a (full) backup with the Organizer, the program crashes. The message is that Elements Organizer prepares the backup ...
The size of the files that are needed, is apparently 1,5 TB, while my external drive has 2,7 TB. What can I do?
Boy the way, I have a laptop with Windows.
contributions. He suspected that the size of the backup could be a possible factor. So he suggested a restore with a small test catalog in the same destination. I did do that on an external drive and it was succesfull. Apart from that, I've also tried to optimize and recover the original catalog. Also I tried a recovery. All 3 attemps didn't work. So what can I do now?
In the begin of my reply there's some text missing:
I became a tip from Michel, a volenteer on this forum who has an 'Adobe Community Professional' badge from his contributions. Etc.
Meg, thank you very much. It worked! Now I hope when I add the video's again, it will stay good.