When I go to open Photoshop elements 2020 photo editor it freezes like 2 seconds after opening and doesn't unfreeze sometimes it even slows down my mouse movement on screen, the only way I found to exit it when frozes is to end it in task manager. I'm on Windows 10 Pro version 20H2 and running the latest version of Photoshop elements 2020, that I got through the Microsoft Store. I even tried uninstalling and reinstalling but the same problem was happening. The organizer runs just fine, it is just photo editor that freezes, I have also tried having nothing running in the back ground. My computer runs on a Ryzen 7 3700x, 64gb of ram, and a 2070 super, not sure if specs relate but im getting sick of this freezing.
Crash or freeze
Problem or error
1. Try disconnecting from the Internet before starting the Editor and see if we can rule out that any network communications are causing the problem.
2. You've got an excellent set-up, so I'm thinking you probably have multiple internal hard drives. If that's the case, have you installed Elements on your main system C: drive? If not, uninstall Elements from its current location and try reinstalling it on that drive instead. You may need to go into Settings > System > Storage > More storage settings > Change where new content is saved > New apps will save to: , and change the drive to This PC (C:)