• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop Elements 2020 Photo Editor no longer allowing me to upload .tif files

Community Beginner ,
Nov 10, 2021 Nov 10, 2021

Copy link to clipboard

Copied

My .tif files are scans of 35mm film negatives. Photoshop Elements 2020 used to allow me to drag and drop these images to edit but now I get a message : 

Could not complete your request because Photoshop Elements does not recognize this type of file.

As this was working fine until now I deleted Elements and reinstalled. I was even offered a package update which I also installed. This has unfortunately not solved the problem. It does accept JPEG files.

All I could find on line was information regarding RAW files but not .tif

I would be grateful for any suggestions.

TOPICS
Problem or error

Views

92

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 10, 2021 Nov 10, 2021

Copy link to clipboard

Copied

MORE INFORMATION: I uploaded a JPEG and converted it to a .tif file. I was able to import  it back into editor no problem BUT when I tried another .tif file it would not upload. Wierd.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

Although I don't think I have seen this with Elements, I have had the experience with other programs where a .tif file will not be recognized, but a .tiff file will be (or vice versa).  Changing the file extension will sometimes fix the problem.  I don't know if it will for you but it's worth a try.

 

I'm also going to ping @Jeff Arola who knows more about this subject than I do.  Perhaps, he can offer some suggestions.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

LATEST

What operating system are you using?

 

From where are you dragging the .tif files?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines