• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop Elements 2020: retina screen and scaling problem

New Here ,
Sep 06, 2020 Sep 06, 2020

Copy link to clipboard

Copied

I have just bought Photoshop Elements 2020. I use it on MS Surface Book with retina screen and additionally a big screen. When I draw the Photoshop Window from the retina screen to the big screen, it looks strange (see screenshots). All other programs (Office,..., even Premiere) correct scaling automatically.

What is wrong, what can I do?

TOPICS
Problem or error

Views

215

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Sep 07, 2020 Sep 07, 2020

Hi there,

 

Sorry that Photoshop Elements 2020 user interface is appearing larger than usual on your Windows computer. 

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/high-dpi-scaling.html and let us know if that helps?

 

Also, take a look at the suggestions offered in this discussion https://forums.adobe.com/thread/2596411 

 

Thanks,

Akash

Votes

Translate

Translate
Sep 07, 2020 Sep 07, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry that Photoshop Elements 2020 user interface is appearing larger than usual on your Windows computer. 

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/high-dpi-scaling.html and let us know if that helps?

 

Also, take a look at the suggestions offered in this discussion https://forums.adobe.com/thread/2596411 

 

Thanks,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines