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Photoshop elements 2020 v 18 no work

New Here ,
Sep 14, 2021 Sep 14, 2021

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I've been waiting for a solution for months. I first had the 2008 version that lasted for a few years until the same thing happened that is happening to me now. When I open the photoshop elements organizer the screen minimizes and disappears. I can't work on it, or see, or add any photos.
I'm afraid my money has been wasted. I received a support email where they gave me some files to replace within my installation but it did not work.
Are you planning to release a 2020 update that will fix the problem? Many hours of work organizing photos for nothing ...

I have installed the latest version of W10, 32GB RAM and the equipment works with an M2 SSD (in case this helps).

Please, I need help.

 

pd, Premier works well.

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Community Expert ,
Sep 14, 2021 Sep 14, 2021

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Hi @Coroco 

Since your question is about Photoshop Elements, I have moved this from the Photoshop forum where you posted.

~ Jane

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