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Photoshop Elements 2020

New Here ,
Oct 26, 2023 Oct 26, 2023

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I have Photoshop Elements 2020 for Mac and have just tried to access the programme and being asked for a password and login to continue. I purchased this software originally so therefore I should not be required to sign in when I want to use it. Can anyone explain what is happening? Thank you Chris

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Mac , Problem or error

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

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If you upgraded your OS, you may need to sign in again.  You can find your password on the Products page of your Adobe.com account.  (Link has been corrected.)

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

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. . . and if you just upgraded to Sonoma, Elements 2020 may have some problems with it.

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

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It is probably your Mac operating system asking for your operating system password.

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