Photoshop Elements 2021 and issues

New Here ,
Jan 07, 2022 Jan 07, 2022

Copy link to clipboard

Copied

Can someone tell me why on Windows 11 when I try to use the moving photos option  The menu that pops up is very small and hard to use?  How do I fix that?  Also notice the issue when using the Nik Collection.  Peg

TOPICS
Performance , Problem or error , Windows

Views

70

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 07, 2022 Jan 07, 2022

Copy link to clipboard

Copied

What is the Display Resolution of your monitor?  (Right-click on your desktop and choose Display Settings.)  Is the resolution Recommended

Also, what is the Scale and layout percentage?

 

Snap_2022.01.07_11h50m23s_000.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 07, 2022 Jan 07, 2022

Copy link to clipboard

Copied

Scale 250% recommended and resolution 3840 x 2160 recommended

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 07, 2022 Jan 07, 2022

Copy link to clipboard

Copied

Can you give us a screenshot of what happens when you choose the Moving Photos option?  And what is the size of your monitor in inches?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 07, 2022 Jan 07, 2022

Copy link to clipboard

Copied

LATEST

I was able to have someone help me via online chat.  What would happen if I chose any options like e.g. moving photos a small window would pop up on top of the screen and the layout where it would normally occur was just a black box.  He was able to get it to work now.  I also use the Nik Collection. That will work however the word bars on the side of it are very small and hard to read. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines