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Hi,
I just received a new Sony A7iv, and I did some shooting that created RAW files (.ARW).
According to this:
Cameras supported by Camera Raw (adobe.com)
I think that is saying that the Sony A7iv should be supported now, but when I try to open a RAW file from the Sony A7iv, I get a popup:
The Help => About => Plugins => Camera Raw shows:
I checked the Updates in Elements, but it is grayed out.
This is what Help => About shows:
Can someone tell me how I can get Elements to handle the RAW files?
Thanks,
Jim
@jimohaya, The A7 IV requires Adobe Camera Raw v14.1. You've got ACR v13. Follow these instructions to update the Camera Raw in Elements.
https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html
Pay particular attention to steps 7 - 10.
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@jimohaya, The A7 IV requires Adobe Camera Raw v14.1. You've got ACR v13. Follow these instructions to update the Camera Raw in Elements.
https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html
Pay particular attention to steps 7 - 10.
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Hi,
Thanks! This is what it shows after those steps:
And I was able to import the A7iv ARW!!!
Thanks for that but I have another question: I could've sworn that a short while ago, I got a popup (maybe when I opened Elements) that notified me that there was an update for the ACR, which I then did do. Do you know why that update didn't apply to Elements? Is it because it only changed the ACR for CC (which I don't use)?
Thanks again!
Jim
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Sorry I also have a question that I've wondered about for awhile: Am I (or will I ever) be able to use Super Resolution in the ACR in Elements?
Thanks,
Jim
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Hi Jim, the Super Resolution feature is only available in the full Photoshop.
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GREAT! I have no idea why the update you mentioned didn't work.
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I tried this, and I was already updated, but I still get this message saying my camera is not supported by the RAW plug in. Any other ideas??