Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Photoshop Elements 2021 locks for awhile after loading

Explorer ,
Aug 16, 2021 Aug 16, 2021

On Windows 10, after the program launches and the splash disappears, the entire UI is unresponsive for a minute or two.  Maybe loading?  Why would it take so long?  Elements 11 loaded with no UI freeze.

TOPICS
Bug , Crash or freeze , Performance , Windows
1.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 16, 2021 Aug 16, 2021

Have you created a catalog in the Organizer or converted the one you used in Elements 11?  If so, the automatic media analysis of your files can take up a lot of resources and can delay the operation of the Editor.  Once the analysis has been completed (which can take several days if you have a large catalog), performance of the Editor will improve.  If you want to test whether this is the cause, go to the Organizer's Edit>Preferences>Media Analysis dialog and turn off all of the analysis. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 16, 2021 Aug 16, 2021

Thank you for your advise.  As you suggested, I disabled all the Analysis checkbox. It's still slow loading Photoshop Elements Editor.  Is there a way to disconnect it from Organizer and the Creative Cloud? I never use either.  I only use the Editor.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 16, 2021 Aug 16, 2021

It's actually about 2-5 seconds after the Editor opens when it freezes about 30 seconds.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 17, 2021 Aug 17, 2021

You definitely can't disconnect the Organizer from the Editor.  And IMO it is not advisable to delete the Creative Cloud application.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 17, 2021 Aug 17, 2021

I did not delete the creative cloud app.   I don't use it, but I left it anyways.  There is zero good reason for Photoshop Element Editor to grind the crap out of my drive when it loads. I just want to disable that.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 23, 2021 Aug 23, 2021

Adobe support agents, after looking at my computer and doing some troubleshooting, determined that their dev team needs to test Photoshop Elements 2021 on the RTX 3000 series.   They have not done this yet and there is no time frame on this fix.  Considering how expensive GPUs are right now, it could be a long wait before it's fixed.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 20, 2022 Mar 20, 2022
LATEST

Foudn this thread cause I am having the same issue.Elements freezes for like 30-40 seconds when loading, I also have an rtx3000 series card. Looks like this is still an issue?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines