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Photoshop Elements 2021 will not load

New Here ,
Sep 01, 2022 Sep 01, 2022

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After updating to the latest version of Photoshop Elements 2021, Photo Editor will no longer load. The message "Loading Adobe Photoshop Elements Photo Editor Workspace..." appears but then nothing happens and eventually the message goes away. I am running the software on macOS Big Sur 11.6.8. No problems using the software before upgrading. I have done all the obvious things like fresh installation, rebooting etc. Please advise how to resolve this issue, thanks. 

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help with your issue.

 

Dave

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New Here ,
Sep 01, 2022 Sep 01, 2022

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Thanks

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New Here ,
Sep 03, 2022 Sep 03, 2022

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So Adobe support has advised me that the software I purchased last year is no longer supported on the latest version of macOS! This is not some legacy product, this is one-year old software. They then had the cheek to suggest I downgrade my operating system (putting myself at risk of security vulnerabilities) just so that I could continue to use the software. Their next suggestion was tthen o purchase the 2022 version at a discounted price of $49.99. What a total bunch of cowboys! It seems to me Adobe couldn't care less about their customers and I won't be buying anything else from them ever again. Total waste of time, money and effort. Extremely unhappy customer!

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Advisor ,
Sep 03, 2022 Sep 03, 2022

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It's actually due to apple killing off programs that had 32 bits parts in them, with their latest software update. It's security thing from Apple's viewpoint. 


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