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Photoshop Elements 2021

Sylvia302646193rgs
New Here ,
Jun 03, 2023 Jun 03, 2023

So my sister purchased the Adobe Photoshop Elements 2021 for me as a Christmas gift.  Unfortunately, she was not aware that my os was windows 8.1.  Recently got a new pc with the os Windows 11.  Downloaded the software by using the serial #, as new pc has no disc drive.  Although the organizer will open, the photo editor will not.  Says that it's loading & then stops.  Any suggestions?

 

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Peru Bob Community Expert
Community Expert ,
Jun 03, 2023 Jun 03, 2023
LATEST

Disc versions can sometimes be different from download versions.

Try uninstalling and install the disc version using an external disc drive like this one:

https://www.amazon.com/s?k=external+disc+drive+for+pc+laptop&crid=1B01HZQXOKFDC&sprefix=external+dis...

 

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Resources
Get Started
Photoshop Elements - User Guide
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Elements Organizer - User Guide
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Photoshop Elements - Tutorials
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Activating Elements
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Download Photoshop Elements
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Buy & Upgrade
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Troubleshooting
Installation Errors
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Catalina Compatibility Issues
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Backup & Restore Catalog
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Color Management for Best Prints
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Do I Qualify Free Upgrade
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New features & Updates
What's new is Elements 2021
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Photoshop Elements & Camera Raw Updates
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