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Photoshop Elements 2021

New Here ,
Jun 03, 2023 Jun 03, 2023

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So my sister purchased the Adobe Photoshop Elements 2021 for me as a Christmas gift.  Unfortunately, she was not aware that my os was windows 8.1.  Recently got a new pc with the os Windows 11.  Downloaded the software by using the serial #, as new pc has no disc drive.  Although the organizer will open, the photo editor will not.  Says that it's loading & then stops.  Any suggestions?

 

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Community Expert ,
Jun 03, 2023 Jun 03, 2023

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Disc versions can sometimes be different from download versions.

Try uninstalling and install the disc version using an external disc drive like this one:

https://www.amazon.com/s?k=external+disc+drive+for+pc+laptop&crid=1B01HZQXOKFDC&sprefix=external+dis...

 

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