Photoshop Elements 2022 Color Picker Tool doesn’t work

[default77ei5y9t204c]

Photoshop Elements 2022 Color Picker Tool doesn’t work

[Greg_S. · Accepted solution]

What OS are you using?  What isn't working?

If it has stopped working, then try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

[default77ei5y9t204c]

Thank you. This fixed the problem

[peggys2862979]

I just installed Elements 2022, and the color picker tool is available, but the color squares in the toolbox that tells you what the color values isn't there.

The photo shows the toolbox option from Elements 2021 that isn't visible in 2022. Help!

[Greg_S.]

@peggys2862979, this may be a problem because of your screen resolution and size.  See the  discussions here and here.

[SuzieDWong]

I'm using the latest Mac OS which has caused the problem, the colo0ur picker is not working;

Can't find Preferences and General. Suzied

 

[roccov65928327]

Same here. Mine stop working and I paid to get the newest elements and that doesn't work either. 

[John22837113sklk]

It's not working for me either. M1 Macbook Pro with the latest update Sonoma. Tried resetting preferences and reinstalling—no luck.

[laxwresler]

exact same issue. Any solutions????

[Rachael34252974siwl]

Mine literally just stopped working today. With this weird box. Why. Why is this happening. ☹️

[Jeff Arola]

For those users in this thread using macOSv Sonoma, installing the macOS Sonoma 14.2.1 update seems to fix the interface graphical issues