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Photoshop Elements 2022 Crop Tool not remembering last used setting

New Here ,
Jul 19, 2022 Jul 19, 2022

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After months of use, my crop tool suddenly began defaulting to "Use Photo Ratio" instead of remembering my last used crop setting. I've struggled with this problem since Elements 16, and I've always "fixed" it by clicking on "Reset Tool". However, that doesn't seem to be working now. Does anyone have anything else I can try?

 

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correct answers 1 Correct answer

Community Expert , Jul 19, 2022 Jul 19, 2022

Try resetting preferences to default.

Go to Edit menu>Preferences>General and click on reset on next launch. That may do it.

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Community Expert ,
Jul 19, 2022 Jul 19, 2022

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Try resetting preferences to default.

Go to Edit menu>Preferences>General and click on reset on next launch. That may do it.

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New Here ,
Jul 22, 2022 Jul 22, 2022

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That seems to have taken care of it. Thank you so much!

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Community Expert ,
Jul 22, 2022 Jul 22, 2022

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You're welcome. Glad to help.

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New Here ,
Feb 07, 2023 Feb 07, 2023

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I've done that. It fixed the problem for an hour or two and then it was back to "Use Photo Ratio." Besides, having to reset all of your preferences isn't a fix--it's a royal pain.

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