• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Photoshop Elements 2023 & Premiere Elements 2023

New Here ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

Hi There,

I like to buy Photoshop Elements 2023 & Premiere Elements 2023 for Winodws and Mac

Can I use Photoshop Elements 2023 & Premiere Elements 2023 for Windows 11 and Macbook Air by using same lisence?

 

Than you

Kamal

TOPICS
Mac , Windows

Views

73

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

Only if you buy the disc version, not the downloaded version.

Adobe only sells the download version from their website.  The disc version is available from resellers like Amazon.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

@Peru Bob, FYI - the boxed version from Amazon no longer contains a DVD disk. It will still need to be downloaded. Also, it is not clear (to me) if it can be installed on both a PC and a Mac. This screenclip is from the description on the Amazon product page.

Screenshot-000503.png

--
Walter in Davie, FL

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 31, 2022 Oct 31, 2022

Copy link to clipboard

Copied

I see that now.

According to the way it is worded, it mentions only one redemption code and one serial number, so I suspect that it is a single platform: either Windows or Mac.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 31, 2022 Oct 31, 2022

Copy link to clipboard

Copied

LATEST

According to Adobe Customer Service chat, the license is a single platform license: either Windows or Mac only

 

This is the chat transcript:

Your Adobe Chat Transcript For 10/31/22
Adobe Customer Care Virtual Assistant (10/31/22, 10:37:11 AM EDT):
Hi Bob, I'm the Adobe Virtual Assistant. How can I help you?
You (10/31/22, 10:37:11 AM EDT):
agent
Adobe Customer Care Virtual Assistant (10/31/22, 10:37:12 AM EDT): I want to make sure I understand clearly. How
would you like to connect with an agent?
On the phone
Continue in chat
You (10/31/22, 10:37:17 AM EDT):
Continue in chat
Adobe Customer Care Virtual Assistant (10/31/22, 10:37:18 AM EDT): Ok. Let me connect you to the right agent. Which of
these categories most closely describes your issue?
Try or buy an app
Solve a billing or payment issue
Cancel a plan
Manage my account
Troubleshoot a product issue
You (10/31/22, 10:37:25 AM EDT):
Try or buy an app
Adobe Customer Care Virtual Assistant (10/31/22, 10:37:26 AM EDT):
Ok. Connecting you to an agent who can help.
** (10/31/22, 10:37:28 AM EDT): Your estimated wait time is currently 7 minutes. **
** (10/31/22, 10:37:29 AM EDT): We'll connect you with an agent as soon as possible. For a faster resolution, please tell
us how we can help you today. **
You (10/31/22, 10:39:34 AM EDT):
If I buy the box of Photoshop Elements from Amazon, when I get the redemption code, will I be able to install it on my
Windows computer and my Mac laptop?
** (10/31/22, 10:40:32 AM EDT): Sorry for the delay. We’re busier than expected. Thank you for your patience. **
** (10/31/22, 10:45:01 AM EDT): You are now connected to Nikhil in Adobe Sales. If you need to share sensitive
information, such as credit card number, please wait for your agent to give you steps to share it securely. **
Nikhil (10/31/22, 10:45:06 AM EDT):
Hello, welcome to Adobe Sales. My name is Nikhil. I'll be happy to help you.
You (10/31/22, 10:45:58 AM EDT):
If I buy the box of Photoshop Elements from Amazon, when I get the redemption code, will I be able to install it on my
Windows computer and my Mac laptop?
Nikhil (10/31/22, 10:46:18 AM EDT):
You need to check the specifications of the product
Nikhil (10/31/22, 10:46:27 AM EDT):
As it's sold by Amazon so they would be the right people to tell you this
Nikhil (10/31/22, 10:46:32 AM EDT):
We sell both seperately
You (10/31/22, 10:46:53 AM EDT):
I am asking you what the specifications of the product are: Photoshop Elements 2023.
Nikhil (10/31/22, 10:47:13 AM EDT):
You are asking me whether it works on both Windows and MAC
Nikhil (10/31/22, 10:47:26 AM EDT):
So it depends upon for what PC amazon is selling it for
You (10/31/22, 10:47:56 AM EDT):
No. I am asking if the serial number is valid for both Mac and Windows.
Nikhil (10/31/22, 10:48:17 AM EDT):
Bob, I am not sure what product Amazon is selling
Nikhil (10/31/22, 10:48:22 AM EDT):
I can tell you what we sell from here
Nikhil (10/31/22, 10:48:31 AM EDT):
We do not allow both with one serial number
You (10/31/22, 10:48:37 AM EDT):
Here is the link:
You (10/31/22, 10:48:40 AM EDT): https://www.amazon.com/Adobe-Photoshop-Elements-Editing-Software/dp
/B0B92CKVMC/ref=sr_1_1_sspa?
crid=2R02CR4TGPYUN&keywords=photoshop+elements+2023&qid=1667226599&qu=eyJxc2MiOiIzLjIxIiwicXNhIjoiMi43NSIsInFzcCI6IjIuNjEifQ%
3D%3D&sprefix=photoshop+elements+20%2Caps%2C243&sr=8-1-spons&psc=1
Nikhil (10/31/22, 10:49:01 AM EDT):
It says in Bold letters there
Nikhil (10/31/22, 10:49:01 AM EDT):
Platform : Windows 10, Windows 11, Mac OS Big Sur 11, Windows 7, Mac OS Monterey 12
You (10/31/22, 10:49:38 AM EDT):
That is the compatibility. I want to know if the Adobe license is dual platform.
Nikhil (10/31/22, 10:49:44 AM EDT):
It is not
Nikhil (10/31/22, 10:49:51 AM EDT):
Only the subscription based is dual compatibility
You (10/31/22, 10:49:53 AM EDT):
Thank you.
You (10/31/22, 10:50:16 AM EDT):
Can I get a copy of this chat sent to my email?
Nikhil (10/31/22, 10:51:38 AM EDT):
Once you close the chat you will have an option to email the chat transcript
You (10/31/22, 10:51:47 AM EDT):
Thank you.
Nikhil (10/31/22, 10:51:53 AM EDT):
You're Welcome Bob!
Nikhil (10/31/22, 10:51:58 AM EDT):
Thanks for contacting Adobe!
For a list of support phone numbers, please visit our Contact page.
To review your case history, log in to your Adobe account. If you have difficulties logging in, consult the Adobe ID and Membership FAQ.
Follow Adobe on Twitter, Facebook, and the Adobe Forums.
Adobe, the Adobe logo, Adobe Marketing Cloud, and the Adobe Marketing Cloud logo are either registered trademarks of Adobe in the United States and/or
other countries. © 2019. Adobe. All rights reserved. To manage your email subscription settings, click here.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines