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Photoshop elements 2023 Crashes

New Here ,
Nov 05, 2022 Nov 05, 2022

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I just purchased PSE 2023, and it consistently crashes during the latter part of installation and upon launch w/ the error log as attached. Not sure why libraries would be missing. I'm running MacOS 11.7, and I'd really prefer not to install MacOS 12.  I've also tried unistalling and re-installing PSE 2023.

 

Please Help!Crash Report.png

 

 

Branched from unrelated thread about PSE 2012.

 

 

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Crash or freeze

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New Here ,
Nov 25, 2022 Nov 25, 2022

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I have the same peoblem. Any resolution?

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Adobe Employee ,
Dec 21, 2022 Dec 21, 2022

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Hello,

 

This is a known issue. For workaround, please contact Adobe Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

 

Thanks,

Priyanshi

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