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Application will not start
Windows 10, 64-bit
Processor AMD Athlon PRO 200GE w/ Radeon Vega Graphics 3.20 GHz
Installed RAM 16.0 GB (13.9 GB usable)
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Can you open it directly from the exe file in Program Files?
Is there an error message? If so, what, exactly, does it say?
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Does not start directly from Program Files. No error message. Just the "turning wheel". Does not go beyond this, left to "run" for hours.
Downloaded/installed the most recent drivers for my processor and video.
Tried uninstalling all other Adobe applications (Acrobat and an older version of Elements), and reinstalling Elements 2024.
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Try using the Cleaner Tool:
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
See the reply by Greg_S. here: